Privacy Policy

Last updated: February 21, 2026

Who We Are

Mediact (“Mediact”, “we”, “us”, “our”) is a transmedia studio creating films, animations, corporate identities, and related interactive experiences.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website mediact.co (the “Site”) or interact with us through the Site.

For the purposes of applicable data protection laws, Mediact, located at 681 Commercial Street, Suite 2-312, North Bay, ON P1B 4E8, Canada, is the organization responsible for the personal information processed via the Site.

Information We Collect

We may collect and process the following categories of personal information when you use the Site or contact us:

• Contact Information: name, company, email address, and any other information you choose to provide in contact forms or email correspondence.
• Project & Business Information: information about your company, brand, project brief, budget, and goals, if you share these with us when you inquire about our services.
• Technical & Usage Data: IP address, browser type and version, device type, operating system, pages visited, time and date of your visit, and other diagnostic data collected through cookies, analytics tools, or similar technologies.
• Communication Data: records of communications you send us (e.g., emails, form submissions, meeting notes) and our responses.

We do not intentionally collect sensitive categories of personal information through the Site.

How We Use Your Information

We use your information for the following purposes:

• To operate and improve the Site: including delivering content, ensuring security, performing analytics, and fixing technical issues.
• To respond to inquiries: including replying to messages you send via contact forms or email, scheduling calls, and following up on discussions.
• To provide and develop our services: including evaluating potential collaborations, preparing proposals, and managing ongoing or future client relationships.
• To send updates related to our work: such as information about our projects, events, or services, where permitted by law or with your consent.
• To comply with legal obligations: including record‑keeping, accounting, and responding to lawful requests from authorities.
• To protect our rights: including detecting, preventing, and responding to fraud, misuse, or security incidents.

Legal Bases (if You Are in the EEA/UK)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:

• Performance of a Contract: where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you (for example, when we discuss or deliver a project).
• Legitimate Interests: for our legitimate business interests, such as operating and improving the Site, communicating with you in a professional context, and showcasing our work, provided that these interests are not overridden by your rights.
• Consent: where required by law, for example, for certain cookies, analytics, or marketing communications. You can withdraw your consent at any time.
• Legal Obligation: where we must process data to comply with legal or regulatory requirements.

Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Remember your preferences and improve user experience;
• Understand how the Site is used;
• Maintain security and prevent abuse.

Where required by law, we will ask for your consent before placing non‑essential cookies (such as analytics cookies). You can manage your cookie preferences through your browser settings or any cookie banner/control we provide on the Site.

For more information, see our Cookie Notice.

How We Share Information

We may share your information with:

• Service Providers: third‑party providers who help us operate the Site and our business (for example, hosting providers, analytics tools, email delivery services, project management platforms).
• Professional Partners & Collaborators: trusted partners or subcontractors involved in developing or delivering a project, where necessary and subject to appropriate confidentiality commitments.
• Legal, Regulatory, or Government Authorities: where required by law or necessary to protect our rights or the rights of others.
• Business Transfers: if we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, in accordance with applicable law.

We do not sell your personal information.

International Transfers

Your information may be processed in countries outside your province, state, or country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.

Where required by law, we will implement appropriate safeguards (for example, contractual protections) to protect your information when it is transferred internationally.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including:

• For the duration of our communications and any resulting client relationship;
• For as long as necessary to comply with legal obligations (for example, tax and accounting rules);
• For a reasonable period to maintain records and protect our legal interests.

When personal information is no longer required, we will delete or anonymize it in accordance with our data retention practices and applicable law.

Your Rights

Depending on your location and applicable law, you may have some or all of the following rights regarding your personal information:

• Access: to obtain confirmation of whether we process your information and receive a copy.
• Correction: to correct inaccuracies or complete incomplete information.
• Deletion: to request deletion of your information in certain circumstances.
• Restriction: to request that we limit the processing of your information in certain cases.
• Objection: to object to certain processing, including processing based on legitimate interests and, where applicable, to direct marketing.
• Data Portability: where applicable, to receive your information in a structured, commonly used, and machine‑readable format and transmit it to another organization.
• Withdraw Consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, please contact us using the details below. We may need to verify your identity before responding.

You may also have the right to lodge a complaint with your local privacy or data protection regulator.

Security

We use appropriate technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Children’s Privacy

Our Site and services are not directed at children, and we do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of the Site after any changes take effect will signify your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:

Mediact Private Limited

681 Commercial Street, Suite 2-312

North Bay, ON P1B 4E8, Canada

Email: info@mediact.co

‍

‍